British Airways (BA) is trialing biometric technology to speed up boarding and arrivals processes in US airports at Orlando, Los Angeles, Miami and New York.
The UK-based carrier said the new technology enables nearly 240 passengers to board in around 10 minutes at Florida’s Orlando International Airport (MCO), where two biometric gates have been installed on one stand. BA customers flying on the daily BA2036 flight to London Gatwick Airport can use the new technology.
The facial recognition technology is the result of a partnership between the airline and the Greater Orlando Aviation Authority, US Customs and Border Protection (CBP) and technology partner SITA.
BA began biometric boarding on international flights out of Los Angeles International Airport (LAX) at the end of last year. Using the new technology, the airline can board more than 400 customers in 22 minutes—cutting boarding time in half.
The biometric boarding trials in Orlando and LAX add to technology already in use by BA on its domestic UK flights from its hub at London Heathrow Airport’s Terminal 5.
Source: Air Transport World.